How a 200-Person NBFC Went from Zero AI Adoption to 5 Live Agents in 8 Weeks
A mid-sized NBFC had received multiple vendor proposals ranging from ₹25-60L for single-point AI solutions. Instead, we built them an internal Agent Studio platform that delivered 5 production agents in 8 weeks at a fraction of the cost.
Client
NBFC in Chennai, ~200 employees, ₹800Cr loan book
Industry
Financial Services / NBFC
Timeline
8 weeks from kickoff to 5 live agents
The Challenge
The client wanted to adopt AI but was stuck in vendor evaluation paralysis. Every proposal was expensive, addressed only one use case, and came with long timelines. Meanwhile, their operations team was buried in manual work.
- Multiple vendor proposals at ₹25-60L each for single solutions
- Zero AI adoption despite 18 months of evaluation
- Document verification taking 3+ hours per loan application
- Collections team manually prioritizing 5,000+ accounts
- Regulatory reporting consuming 2 weeks every quarter
The Solution
We built an internal Agent Studio — a platform that lets the client create, deploy, and manage AI agents without external dependencies. We launched with 5 production agents covering their most critical workflows.
- Internal Agent Studio platform for creating and managing AI agents
- Loan Document Verifier: automated extraction and cross-referencing
- Collections Priority Agent: risk-scored outreach prioritization
- Loan Status Bot: customer-facing query resolution
- Regulatory Reporting Agent: automated compliance report generation
- Lead Qualification Agent: scoring and routing incoming applications
The Results
Agents Deployed
0 → 5 production agents
Document Verification
3+ hours → 40 minutes
Collections Contact Rate
Baseline → +22%
Compliance Reporting
2 weeks → 2 days
Want results like these?
Every project starts with a conversation. Tell us about your business and we'll tell you what's possible.
Book a Discovery Call